Returns within 21 days.
Monday to friday ordered before 23:59, will be delivered the day after (within The Netherlands).
Orders placed on friday will be delivered the next working day.
Orders placed on saturday and sunday will be delivered on tuesday.
Retourneren binnen 21 dagen.
Maandag t/m vrijdag voor 23:59 besteld, eerst volgende werkdag in huis (voor Nederlandse zendingen).
Bestellingen geplaatst op vrijdag worden de volgende werkdag geleverd.
Bestellingen geplaatst op zaterdag en zondag worden dinsdag geleverd.
Orders can be tracked with a track & trace code that you will receive by e-mail after your order has been shipped. You can also view the shipping status of the order by logging into your account. The status of the order can be found under 'My orders'. Are there any questions about the order? Send us a message via 'My tickets'.
Returns (Netherlands, Germany, Belgium)
If you are not satisfied with the purchase, it is possible to return the products within 14 days.
FOR RETURNS, FOLLOW THE 5 STEPS BELOW:
Step 1: Check whether your return meets the following conditions:
– You have received the clothing within the last 14 days
– All original labels are still attached to the clothing
– Clothes do not contain perfume.
– The clothing has not been worn/washed.
Step 2: Write on the packing slip whether you want to exchange or return
Step 3: Indicate per item on the packing slip that came with the purchase whether you want to exchange or return it (if exchange, which size/item)
Step 4: Include the packing slip with the clothing in your return.
Step 5: Send your return to:
Kleiweg 33, 2801GC
Returns processing time 3-5 business days.